Patient Rights

 Everyone who applies to the Health Institution to receive health services;


  • Generally benefiting from the service: Taking advantage of activities and preventive health services to promote healthy living within the framework of the principles of justice and equity,

  • Access to service in equality: Race, language, religion and sect, gender, political thought, philosophical belief, to receive service regardless of their economic and social status,

  • Disclosure: To learn what all kinds of services and opportunities are,

  • Choosing and changing the organization: Choosing and changing the health institution, benefiting from the health services provided in the health institution chosen,

  • Recognizing, selecting and changing personnel: Learning, choosing and changing the identities, duties and titles of physicians and other personnel who will provide and provide health services.

  • Requesting information: Requesting all kinds of information related to health status orally and in writing,

  • Privacy: To receive all kinds of health services in an environment that is confidential,

  • Consent and permission: To obtain consent in medical interventions and to benefit from the service within the framework of consent.

  • Reject and Stop: Refusing treatment and asking to be stopped,

  • Security: Getting healthcare in a safe environment

  • Fulfilling religious duties: to fulfill religious duties within the framework of the institution's means and within the framework of measures taken by the administration.

  • Respect: With respect, care and attention, to receive friendly, gentle, compassionate health care

  • Comfort: All kinds of hygienic conditions are provided, noise and all the disturbing factors are removed and health care is provided in an environment.

  • Visit: To accept visitors in accordance with the procedures and principles determined by the institutions and organizations.

  • Accompanying the Companion: In line with the possibilities of the legislation, health institutions and organizations and if the physician deems it appropriate, to request a companion.

  • Right of application and complaint: In case of violation of their rights, to use all kinds of application and complaint rights within the framework of legislation,

  • Continuous Service: It has the right to benefit from health services as long as necessary.

Sante Plus Turkey

Turan Güneş Cad. No:117 

Zeytinburnu / Istanbul/Turkey

Tel: +90 212 664 65 55


Sante Plus N.Macedonia - 1

Alekso Demnievski, Skopje 1000, North Macedonia

Tel: +389 2 511 2016


Sante Plus N.Macedonia - 2

Bul. Partizanski Odredi br. 42 1000 Skopje, R.S. Macedonia Tel: +389 2 310 888 6


Sante Plus Montenegro

Prva banka Podgorica, bb Vuka Karadžića, 81000Podgorica, Montenegro​

Tel: +90 212 664 65 55


Sante Plus Kosovo

Magjistralja Prishtinë - Gjilan Graçanicë, Kosovo

Tel: +383 38 400 800


Sante Plus Albania

Zogu I Zi Square - 

Tirana - Albania

Tel: +355 68 504 0500


Sante Plus Serbia

ul.Kralja Milutina br. 40

Belgrad ,Srbija

Tel: +381 69 614 041


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