Patient and Companion Responsibility

  • It is the responsibility of the patients and their relatives to transfer this information to the people who are directly responsible for the treatment and care of the patient, since the evaluation of the health information of the patients and their relatives is necessary in providing diagnosis and treatment.

  • When patients and their relatives have difficulties in understanding the explanations about diagnosis and treatment, they should report this to the people responsible for the patient's care and ask all questions that come to mind.

  • The patient and his / her relatives should inform the people responsible for the patient's unexpected developments during the treatment and follow-up period.

  • After the patient and his relatives are informed about the medical condition of the patient and whether they understand the explanations correctly, they should actively participate in the decisions to be taken and report whether they approve the treatment.

  • It should convey its questions and opinions to the relevant departments of the institution about the issues related to the health of the patient and in need, how to reach the related units and how they can benefit from them.

  • In case of changing basic information such as name, surname, address, telephone, registration number, the institution should be informed.

  • The financial responsibility of the health service received by the patients and their relatives or the issues related to the health insurance system belong to the patients and their relatives.

  • Patients and their relatives should consider the rights of other patients and healthcare professionals.

Sante Plus Turkey

Turan Güneş Cad. No:117 

Zeytinburnu / Istanbul/Turkey

Tel: +90 212 664 65 55


Sante Plus N.Macedonia - 1

Alekso Demnievski, Skopje 1000, North Macedonia

Tel: +389 2 511 2016


Sante Plus N.Macedonia - 2

Bul. Partizanski Odredi br. 42 1000 Skopje, R.S. Macedonia Tel: +389 2 310 888 6


Sante Plus Montenegro

Prva banka Podgorica, bb Vuka Karadžića, 81000Podgorica, Montenegro​

Tel: +90 212 664 65 55


Sante Plus Kosovo

Magjistralja Prishtinë - Gjilan Graçanicë, Kosovo

Tel: +383 38 400 800


Sante Plus Albania

Zogu I Zi Square - 

Tirana - Albania

Tel: +355 68 504 0500


Sante Plus Serbia

ul.Kralja Milutina br. 40

Belgrad ,Srbija

Tel: +381 69 614 041


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